NAACP Complaint Process
Understanding your rights
Every American should enjoy equal rights without discrimination based on race. We must understand the laws, the court system, and the judges that determine those rights.
Complaint Process with Santa Barbara NAACP
The NAACP Santa Barbara services the communities of Santa Barbara, Goleta, Isla Vista, and Carpentaria. If you feel you have been discriminated against and have a complaint regarding the following:
All complaints must be based on race.
Employment Discrimination
Race
Sex (gender/female discrimination)
SexualOrientationNational Origin (ethnicity discrimination)
Age
Religion
Education
Medical Disability
Veteran's Status
Retaliation Whistle-blowing
Wage and Hour Violations
Consumer Fraud (deceptive and fraudulent practices)
Leasing: auto or equipment (excessive fees, late fees, hidden fees)
Credit card issues (excessive fees, late fees, hidden fees)
Mortgage issues (excessive fees, late fees, hidden fees, foreclosures, discrimination)
Insurance Issues (excessive fees, late fees, hidden fees)
Predatory lending (discrimination against minorities in lending)
Deceptive billing practices (e.g., cell and telephone charges
False and misleading advertising
Defective products
Public Accommodations
Denial or improper treatment (restaurants, hotels, stores, hair cutting, etc.)
Racial profiling
Housing discrimination
Criminal Law
Racial profiling
Unlawful arrest (battery, unreasonable use of force)
Steps to file a complaint
1. Complaints must file a complaint before the representative contacts you. The NAACP will determine if they can support your claim. All complaints should be filed within 30 days of the act of discrimination ("act of harm") to begin the "informal" counseling ("pre-complaint") process. This is the first step to filing the discrimination complaint and in correlation to the federal government EEOC informal process where a complaint should be filed within 45 days of the act. NAACP Civil Rights / Human Rights / Complaint Process.
Incidents of discrimination are a grim reality, particularly for communities of color. The NAACP's complaint process allows people to act and help advocate for change and more significant community accountability.
2. Reports submitted via mail or email ask the witness to complete a more detailed incident report. Reports will be used to gather statistics and advocate for discrimination practices. Public safety is a civil and human right; this information will help the NAACP secure this right for everyone in the United States.
Those who report incidents and seek further assistance will be referred to their NAACP State Conferences and Legal Redress Committees and provided a Resource Guide. The mission is to ensure public safety for all our communities and improve how the United States administers criminal justice.
Employment Discrimination Resources
Department of Fair Employment and Housing (www.dfeh.ca.gov)
Equal Employment Opportunity Commission has offices in Oakland and San Francisco (www.eeoc.gov).